Privacy Policy

Research by Robin is the trading name of Nicola Harrington, a community service designer based in the south of England. This policy explains what happens to any personal information you share when you visit or contact this website.

Who is responsible for your data?

The data controller for this website is Nicola Harrington, trading as Research by Robin. You can contact us at [email protected].

What information we collect

This website has no contact forms, no user accounts, and does not set cookies of its own. The only personal information we receive is what you choose to send us directly by email.

If you email us at [email protected], we will receive your email address and anything else you include in your message.

How we use your information

We use your email address solely to respond to your enquiry. We do not add you to any mailing list, pass your details to third parties, or use your information for marketing or any other purpose without your explicit agreement.

Legal basis for processing

Under the UK GDPR, we process email enquiries on the basis of legitimate interests: specifically, responding to messages you have chosen to send us. Where an enquiry leads to a working relationship, we may also rely on the performance of a contract.

How long we keep your information

We keep email correspondence for as long as it is relevant to our relationship or required by law. If you would like us to delete your data at any point, email us at [email protected] and we will do so promptly.

Third-party services

This website loads typefaces from Google Fonts. When you visit the site, your browser makes a request to Google’s servers to retrieve these fonts. Google may log your IP address as part of this request. We have no control over that data. You can read Google’s privacy policy for details.

We do not use analytics software, advertising networks, social media tracking pixels, or any other third-party tools that monitor your behaviour on this site.

Your rights under UK GDPR

You have the right to:

• Request access to the personal data we hold about you
• Ask us to correct any inaccurate information
• Ask us to delete your data (the ‘right to be forgotten’)
• Object to or restrict our processing of your data
• Request that we transfer your data to another organisation
• Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

Complaints

If you are unhappy with how we have handled your data, you can raise a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

• Website: ico.org.uk
• Phone: 0303 123 1113

We would always prefer the opportunity to resolve any concern directly first, so please do contact us before escalating to the ICO.

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Changes to this policy

We may update this policy from time to time. The most current version will always be published on this page, along with the date it was last reviewed.